and if necessary, care (phone call, refreshments, food, accommodation, transportation to the accommodation).re-routing to your final destination under similar conditions.reimbursement of your ticket within seven days.In addition the airline must offer you the choice between: You are also entitled to identical compensation to that offered when you are denied boarding, unless you were informed of the cancellation at least 14 days before the flight, or you were rerouted close to your original times, or if the airline can prove that the cancellation was caused by extraordinary circumstances. Where volunteers choose re-routing, the airline must also provide assistance if necessary, for example – food, access to a telephone, hotel accommodation of one or more nights if necessary and transportation between the airport and the place of accommodation. You may be entitled to compensation of between €125 and €600 depending on the distance of the flight and the delays experienced before being re-routed. In addition, the air carrier must also offer volunteers the choice between a full refund and re-routing. When passengers are denied boarding on a flight, airlines are obliged to first seek volunteers to give up their reservation in exchange for certain benefits. Blankets, pillows and amenity kit provided.22 inch seats transform into 6.5 foot long lie flat bed.Audio/Video On Demand, USB ports and in seat power WiFi available on the A330.Alcoholic beverages and welcome champagne also served complimentary Canapes, hot lunch, dessert and cheese plus evening snack served on flights from Ireland hot dinner on flights to Ireland.Baggage allowance of up to 20kg but may or may not be included depending on fare.Seat pitch of 31-32 inch with 17 inch width for a small fee passengers can choose a preferred seat.Food and beverages available for purchase passengers are able to pre order meals online prior to their flight.Operated by ATRs and single aisle A319s, A320s and A321s in all economy configuration.Short Haul (Europe, North Africa, West Africa) Baggage allowance of 1 x 23kg bag flexi fares allow 2 bags.Audio/Video On Demand A330s offer Wi-Fi for a fee over the Atlantic.Seat pitch of 31 to 32 inch and 17 inch width with recline extra legroom (such as an emergency exit) can be purchased on flights to the US. Option available online to upgrade to a larger premium meal for a fee second meal service only offered on flights to Chicago Full meal and bar service extra alcoholic beverages and snacks available for purchase.For more information call their customer service on 03. Returns with Aer LingusĮach cancellation is specific to the flight in question, but neither saver fares or plus fares are refundable. Contacting Aer LingusĬall on 03 for UK enquiries, otherwise, use their support programme to get in touch. How can I check my flight details with Aer Lingus?įor quickest access to your flight information, as well as travel alerts, download the Aer Lingus app. Please take note that your travel extras may not be transferred to your new booking. You can only change your booking online if you made the booking online. I need to change my Aer Lingus Booking, how do I do this?īy contacting Aer Lingus here. Give customer service a ring on 03, or contact their support team online. FAQs Who do I call if I left something on an Aer Lingus flight?
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